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Customer Service

Existing U.S. and Canadian Customers

Toll Free: 1-800-284-2271
Existing customers:
Send an email through MyAccount

Not a customer?
Send an inquiry

Hearing Impaired Customers

TDD/TTY Services: 1-888-998-0253

Business Hours

Monday – Thursday
7:00 A.M. – 8:00 P.M. CST

7:00 A.M. – 7:00 P.M. CST

7:00 A.M. – 4:00 P.M. CST

If you previously received a title and/or release of lien letter from GM Financial and need a duplicate title and/or another release of lien letter, please go to to submit a request.

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