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Corporate Office

801 Cherry Street, Ste. 3500
Fort Worth, Texas 76102

Phone: 817-302-7000
Toll-Free: 1-800-644-2297
Fax: 817-302-7897


GM Financial

Phone: 817-302-7000
Toll-Free: 1-800-644-2297

General Motors Company

GM Investor Relations Contacts


GM Financial

Phone: 817-302-7000
Toll Free: 1-800-644-2297

General Motors Company

GM Media Relations

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Customer Service

Existing U.S. and Canadian Customers

Toll Free: 1-800-284-2271
Existing customers:
Send an email through MyAccount

Not a customer?
Send an inquiry

Hearing Impaired Customers

TDD/TTY Services: 1-888-998-0253

Business Hours

Monday – Thursday
7:00 A.M. – 8:00 P.M. CST

7:00 A.M. – 7:00 P.M. CST

7:00 A.M. – 4:00 P.M. CST

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Dealer Services

U.S. Operations – GM Dealers

Toll-Free: 1-888-556-4616

Commercial Lending

Toll-Free: 1-866-537-5051
Fax: 877-873-2812

U.S. Operations – AmeriCredit

Toll-Free: 1-888-556-4616

Canadian Dealer Operations

2001 Sheppard Avenue East, Ste. 600
Toronto, Ontario M2J 4Z8

Phone: 416-753-4000
Toll-Free: 1-877-346-5469
Fax: 416-753-4100
Toll-Free Fax: 1-866-861-4100

Locate a GM Financial Credit Center

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Asset Remarketing

U.S. and Canada

Toll-Free: 1-888-258-9637

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Corporate and Asset Remarketing

Attn: Accounts Payable
P.O. Box 1690
Fort Worth, TX 76101-1690

Operations (Bankruptcy, Loss Mitigation and Collections)

Attn: Accounts Payable
P.O. Box 1630
Fort Worth, TX 76101-1630

Canadian Operations

Attn: Accounts Payable
P.O. Box 1592
Fort Worth, TX 76101-1592

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Other Inquiries

If you would like to contact GM Financial regarding a job opening, please visit our Careers site.

For all other questions or comments, please submit an inquiry and it will be routed to the appropriate person for a response.

For technical support, call 1-877-203-5516.

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General Inquiry Form

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