GM Financial announces winners of 2015 auctions of the year
GM Financial named Grand Rapids Auto Auction, Jenison, Michigan, as 2015 Open Sale Auction of the Year and ABC St. Louis, Centreville, Illinois, as the 2015 Closed Sale Auction of the Year…
Now offering GM-branded customer envelopes
GM Financial customers will now see an extra level of customization when they receive their GM Financial finance documents with the launch of divisionally branded customer envelopes…
MyAccount enhancements focus on improved customer experience
The next time GM Financial customers log into MyAccount, they might notice several significant changes…
Remarketing expanding dealer program for elevated service
In January, GM Financial's Remarketing Solutions department piloted a dealer concierge program to 31 select GM Financial floorplan dealers in the North Central region…
GM exec: Used-car portal will keep dealers ahead of trends
The General Motors Factory Pre-Owned Collection is part of an overall strategy to help the automaker manage its flow of off-lease and retired rental vehicles…
Paul Gillespie named SVP AmeriCredit Sales & Credit Operations
In 1992, a new lender entered the auto financing market…
CVL reaches $1 billion in lease and loan acquisitions
In early February, Commercial Vehicle Lending (CVL) reached $1 billion in lease and loan acquisitions for business customers…
GM Financial reports full year and December quarter 2015 operating results
GM Financial reported its full year and fourth quarter 2015 operating results today. Highlights included…
Online credit application leads to over $5 million in total fundings
Last November, GM Financial successfully launched a new online credit application to generate leads for GM dealerships. As a result, GM sales data shows that 530 vehicles were sold before the end of 2015! Read more.
GM Off-Lease, Rental and Company Vehicle returns now being offered to public
GM launched an exciting new program yesterday available in the U.S. designed to make thousands of Off-Lease, returned GM Company Car and Rental vehicles available to consumers. Read more.
A letter from Kyle Birch
GM Financial made great strides in 2015 in becoming the captive lender for our GM dealers. We now offer financing solutions for customers across the full credit spectrum. Read more.
2016: The Year of the Consumer Customer
In order to better meet the needs of its growing customer base, GM Financial has been exploring and implementing ways to improve the customer experience. Read more.
Access GM Financial anywhere, anytime with GMF Connect
Imagine logging onto a single site and being able to see the status of each of your GM Financial applications. Read more.
2015 Auctions of Excellence
Each year, GM Financial compiles a list of the top auctions that we do business with, focusing on customer service, promotions and activities, and overall sale success. Read more.
2015 was a big year for GM Financial Remarketing — not just for GM Financial, but also for our GM dealer family. Read more.
Online credit applications deliver GM Financial leads to GM dealers
Today, GM Financial will begin providing leads to GM dealers through an online credit application powered by GM Financial and hosted on gmfinancial.com.
Compliance Update: Fair Lending and Dealer Participation verdict awaiting an answer
In July, the Consumer Financial Protection Bureau (CFPB) celebrated its fourth anniversary.
GM Financial offers CVL Traditional Financing (APR) product
As your captive auto finance company, GM Financial’s goal is to help you sell more GM vehicles. That’s why we offer full-spectrum lease and retail options for your customers, a suite of commercial lending products to help grow your dealership, and Commercial Vehicle Lending (CVL) programs tailored to meet your business customers’ needs.
Commercial Lending Services closes 600th floorplan
In October, Commercial Lending Services (CLS) hit a record milestone when the team closed its 600th North American floorplan at Herb Connolly Chevrolet in Framingham, Massachusetts.
Happy Fifth Anniversary, GM Financial!
GM Financial turned five on Oct. 1. As we pause to appreciate our current status as General Motors’ captive lender, let’s take a glance back to see how we got here and touch on what’s ahead.
GMF DealerSource exclusive online provider of pre-owned GM inventory on Oct. 1
Over the past several months, GM Financial’s Remarketing program has evolved substantially. On July 1, GM Financial assumed auction sales operations for GM Remarketing.
Start of a new era: Launch of the German online bank
On Sept. 1, German Opel Bank launched a direct banking business that manages customer deposits online.
Reward your customers, reinvest in your dealership with Dealer Dividends
Earlier this year, GM Financial launched its dealer rewards program: Dealer Dividends. Dealer Dividends is an incentive program designed to reward you for selling and leasing vehicles
GM and GM Financial consolidate Remarketing operations
GM and GM Financial announced some exciting news about their Remarketing organizations. Beginning July 1, 2015, both companies are aligning their Remarketing operations in the U.S. under one brand.
New technology and tools will drive conquests and retention
Imagine logging onto a single site and being able to see the status of each of your GM Financial applications. Missing stips? Skip the fax machine.
GM Financial donates $10,000 to Building for America's Bravest
The Chevrolet Find New Roads Experience, held June 15-19 in Las Vegas, brought dealers, members of the Chevy team, and GM and GM Financial leadership and stakeholders together.
Compliance Update: Dealer markup and fair lending
Actions to consider to ensure your dealership is fairly lending.
A letter from Kyle Birch
You're about to see some exciting changes at GM Financial. We've spent the last few years building our product capabilities to help you finance and lease more vehicles.
GM Financial named 'Best Captive' in ADM Dealers' Choice Awards
The publishers of Auto Dealer Monthly magazine recently announced the winners of the 11th annual Dealers' Choice Awards, and GM Financial won the top spot, the Diamond Award.
Digital dealer lease calculator launches today
GM dealers have a new tool to help their lease business. A new and improved dealer lease calculator was launched this month.
Commercial Lending gets busy with dealer satisfaction
Customer service is the name of the game, and our Commercial Lending Services (CLS) team knows how to win.
Gear up, for a ticket to the College Football Championship
Football season is back, and to celebrate, GM Financial is kicking off a one-of-a-kind event.
Stay in compliance with the Equal Credit Opportunity Act
GM Financial takes compliance with the Equal Credit Opportunity Act (ECOA) very seriously.
GM Financial funds first-ever lease for business customers
Over the past several months, GM Financial has been gearing up to launch its Commercial Vehicle Lending program.
Prime retail program now available for GMF floorplan dealers
GM Financial has been hard at work expanding our product offerings so we can better support GM dealers nationwide.
GMF engages GM dealers as business grows captive capabilities
Every quarter, GM Financial invites some of the top dealer principals in the country to meet with our executives and senior leadership to report on what the business is doing for GM dealers and how we can improve our goal of helping GM sell more vehicles.
GM All Field Meeting rallies sales team, emphasizes customer retention
Earlier this summer, GM Financial’s Dealer Services Senior Vice Presidents, Vice Presidents of Sales and Regional Sales Managers, travelled to Detroit for GM’s annual All Field Meeting.
Accelerate dealership growth with The Winning Drive
If you were fortunate enough to attend the 2014 National Automobile Dealers Association (NADA) Convention and Expo in New Orleans last month, then you couldn't miss the buzz surrounding our industry right now.
Motor Inn Auto Group of Iowa chooses GM Financial for floorplan needs
In November 2013, GM Financial established a floorplan relationship with the Motor Inn Auto Group of Iowa.
Rock Your Shocks Off coming to an auction near you
Tom Petty said it best when he sang, "There's somethin' good waitin' down this road. I'm pickin' up whatever is mine…"
Dealer Training launches Subprime Workshop
GM Financial’s Dealer Training Department has launched subprime workshops for dealer principals, sales managers, F&I managers and sales personnel
GM Financial now marketing Chevy, Buick, Cadillac & GMC extended protection plans
GM Financial has begun marketing three new extended protection plan products on behalf of General Motors
RouteOne eContracting coming soon for GM Financial contracts
GM Financial is pleased to announce that, beginning in December, we will offer eContracting through RouteOne for all retail contracts.
GM Financial's auction inventory improving significantly in 2013
GM Financial's auction inventory has experienced a significant shift with the addition of more late-model, lower mileage vehicles in our lanes over the past year.
GM Financial All-Star Elite Sale at Manheim Pennsylvania, a "home run" success!
GM Financial hit a home run last month, when buyers lined up to take part in the All-Star Elite Sale event on May 17 at Manheim Pennsylvania.
Customer Service sees big improvements
GM Financial's Customer Service department has always been focused on providing the best customer experience for all of its consumers. As the company continues to grow…
Dealers: Let your voice be heard, take the Auto Finance Performance Survey
Our relationship with you is extremely important, and the results of this survey will enable us to further enhance the value we provide…
Executive Update with Kyle Birch – February 2013
We were pleased to wrap up 2012 having made significant progress helping GM consistently increase its market share to 8.1 percent in the non-prime segment, compared to…
Crack the Code with GM Financial at NADA
If you are headed to Orlando, Florida for the 2013 NADA Convention and Expo, do not pass up the opportunity to visit the GM Financial booth…
GM Financial helps you connect with the subprime consumer
There's no doubt that there are more subprime shoppers visiting dealerships than ever before. Subprime auto loan approvals jumped by at least 40 percent during each of the…
GM Financial's auction vehicles better than ever in 2013
Over the past year, the GM Financial auction inventory has seen the addition of more late-model vehicles with lower mileage in our lanes, a trend that will continue in 2013 as the strength of our…
Meet Josh Blevins, Senior Dealer Training Consultant
There's no one better to train a dealer's sales team than someone who has spent significant time on the showroom floor. That's one of the key reasons why Josh Blevins…
Executive Update with Kyle Birch – November 2012
Plenty of momentum, excitement and opportunity could be felt at the recent Chevy Dealer
Meeting in Las Vegas, where several members of the GM Financial leadership team were…
GM Financial launches GMFDealerSource.com for vehicles coming off lease
Providing an end-of-lease process that is simple and easy to navigate is vital to both
our dealer partners and our lease customers. In early November, we launched GMFDealerSource.com…
GM Financial expands nonprime retail program to Canada
In April 2011, GM Financial delved into the Canadian market with the purchase of FinanciaLinx
– one of the largest independent leasing companies in Canada. After 18 months, GM Financial Canada has made
an impact in Canada's leasing space, and…
Timely funding is critical to our business
When dealers submit a contract to a financial services company, speed of funding is important.
That's why during the past year, GM Financial's Funding team has gone through many changes in an effort to
reduce funding times and provide consistency to the dealerships.
Meet DRM Erynn Real
Toronto Dealer Relationship Manager (DRM) Erynn Real has only been with GM Financial for a
year, but she's already shown she has what it takes to get the job done. Recently, Real played an
instrumental role as GM Financial introduced…
Front Office: A message from Kyle Birch – June 2012
GM Financial started off 2012 with a strong first quarter. We had approximately $1.8 billion in
new loan and lease originations and earned $112 in net income, giving us…
GM Financial Celebrates Stasney's Buick GMC as First Floorplan Customer
"Big box banks really don't know the needs of a small store like mine," says Buddy Stasney,
"They don't fully understand our day-to-day business – they want all or nothing." And
that's exactly why…
MY Generation: Heard Loud and Clear
They're known as Millennials, Generation Next or Echo Boomers – the kids of Baby Boomers who are
all grown up – and their increase in numbers in the U.S. parallels their parents' generation.
Meet DRM Katie Slevin-Pierce
Katie Slevin-Pierce hasn't been in the lending game long, but she's already made her presence felt
in a big way. In April, the North Carolina-based dealer relationship manager played a big role…
Remember to use the proper lien code when titling
In many states, a title correction is a costly and time consuming process. Providing the proper lien code on
the title reduces the number of errors made.
Front Office: A message from Kyle Birch – April 2012
Heading into a seasonally stronger selling period, and following our first full year
as a General Motors company, GM Financial is more focused than ever to help you increase vehicle sales.
Not Your Standard 'Realignment' Service
In addition to rolling out the new gmfinancial.com website and fully incorporating the
GM Financial brand into our operations, another project was quietly in the works…
FICO Research Identifies Consumer Credit Behavior
Last November, Fair Isaac Corporation, the company behind the FICO credit score, released
a study entitled, "How Much is U.S. Credit Behavior Changing?"
When it Comes to Advertising, Know the Rules!
GM Financial is bound by legal restrictions when it comes to advertising directly to
consumers. Our marketing efforts are focused solely on business-to-business…
Meet GM Financial's Erik Snyder, Dealer Relationship Manager
Dealer Relationship Manager Erik Snyder has experienced the auto industry's highs
and lows. A veteran in the business since 1993 and a GM Financial employee since 2006…
Front Office: A message from Kyle Birch - Dec.2011
It's been just over a year since GM Financial became part of
the GM family following GM's acquisition of AmeriCredit in October 2010. And, what a year it's been!
GM Financial Leasing Workshops offer training and opportunities for dealerships
Learning the ins and outs of new leasing products takes time,
training and patience. GM Financial's Dealer Training Department now offers valuable and easy-to-understand Leasing Workshops…
Meet GM Financial's: Marilyn Taylor, AVP Dealer Training
Marilyn Taylor's past experience in the auto and finance
industries has brought her great success at GM Financial. Not only does Taylor have more than 30 years of
experience in the auto industry, she's been close to it nearly all her life.
NADA 2012: What happens in Vegas…
event is fast approaching, and GM Financial is already gearing up for the Feb. 3-6 bonanza in Las Vegas.
GM Financial: One year later
GM Financial heads into its second year with momentum and strong operating trends.
Front Office: A message from Kyle Birch - Sept.2011
Since being acquired by GM, we've set out to give dealers and customers the best
financing options possible by increasing competition in the auto finance space. In early July, we did
exactly that in the leasing space.
The New Subprime Customer
Following the economic downturn of the last
few years, the American car-buyer has changed and the automotive industry is switching gears to
keep pace. Gone are the days of free-swinging credit limits and prime financing for all.
Subprime consumers: Making an impact at dealerships
In this tough economy, many people who used
to have great credit have now fallen under hard times. And because of the recession, dealers have
seen an increase in subprime consumers. With the help of GM Financial's programs…
Meet GM Financial's Elizabeth (Liz) Stivala, Senior Credit Analyst
Building relationships is what it's all about at
GM Financial. Each quarter, we introduce you to one of our outstanding team members from Sales, Credit or Funding.
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