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Policies & Procedures

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Vehicle type definitions

Eligible purchasers

Crossline purchase

Manufacturer's Suggested Retail Price (MSRP)

Suspected dealer violations

Dealer audits

Disclaimer or warranty and purchaser’s inspection and responsibility

Payment for vehicles

Customer and dealer incentives

State law requirements

Emissions regulations

Manufacturer's Certificate or Statement of Origin (MCO or MSO)

Manufacturer Buy Back – (MBB)

Open Service Campaigns/Recalls

Dealer Handout

Sale schedule

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