Question Sales Staff
Answer
- Role-play sales scenarios, including digital and phone interactions
- Role-play qualifying questions and customer approaches
- Anticipate and overcome customer objections
Question Sales Desk
Answer
- Reinforce the short- and long-term benefits of subprime
- Develop desking strategies to support a subprime focus
- Develop lead generation and tracking processes
- Consult with sales management to provide potential training solutions based on staff-specific needs identified throughout training
Question F&I Teams
Answer
- Develop and enhance strategies for lender management
- Implement effective tracking and analysis
- Streamline the funding process
Question Accounting Office
Answer
- Set proper expectations for specific documentation in the accounting office
- Discuss keys to faster funding
- Implement a funding checklist specific to subprime lending