Digital Tools to Drive Your Business Forward

Deliver the digital experience your customers want

/ June 01, 2020 / Digital Tools

Digital technology has never been more vital to your business operations. Customers expect a digital sales process that is fast, easy and convenient. GM Financial has the digital tools you need to exceed your customers’ expectations and drive your business forward.

Tool	What is it?	Where is it?	Highlights
GMF Connect Approval Center	Rehash tool to easily build the right deal by changing vehicles, comparing terms, stacking incentives and finding front and backend.	Log in to GMFConnect.com and click the ‘Approval Center’ tab.	Stack GM incentives and rebates easily and redeem Dealer Dividends Compare multiple deal structures, including lease Adjust deal options quickly with instant updates, including frontend and backend Real-time inventory to structure deals based on what’s on the lot Prepare multiple offers across vehicle types without making a phone call
GM Financial online credit application	Our exclusive online credit application helps you prequalify customers before they step foot in the dealership.	Your dealership website, GM brand websites and gmfinancial.com	Available via your dealership’s website provider, or customers can apply on gmfinancial.com or on a GM brand site 36% of approved leads buy or lease a GM vehicle Resubmit the original customer app your dealership receives through eContracting with a few additional vehicle details
eContracting	Digital contract signing through RouteOne® and Dealertrack.	Dealertrack.com or RouteOne.com Contact your account rep to get started.	Reduce your courier fees, get funded faster and meet customer expectations for a digital process Move toward 100% digital contracting Cash flow assistance Improve CSI scores when you expedite processing and reduce customer wait times Build customer equity and loyalty
GMF DealerSource	Shop thousands of premium Off-Lease and returned Company Car and Rental units before non-GM dealers.	GMFDealerSource.com	Provides exclusive, 24/7 access to quality pre-owned inventory Shop whenever you want from the convenience of your desk. Find the vehicle you need — search by make, model, year, trim, color, condition and more.
Shop. Click. Drive.	Online shopping process available with all GM brands. Ensure your dealership participates in this GM program so customers can purchase online through your store.	Shop.Click.Drive by brand	Provide a contact-free sales process and white-glove service to your customers with delivery Customers can shop the right vehicle, pick trim and accessories and choose extended warranties Simple way to purchase or lease a vehicle online
Customer Account Management	Give your customers several easy options to manage their account, connect with us and receive service offers from your dealership.	Have your customers visit gmfinancial.com to log into their MyAccount or chat with us, use the mobile app or text us.	MyAccount on gmfinancial.com allows 24/7 access to account details, the ability to make payments and more The GM Financial Mobile app allows customers to manage their account, connect with us and more through their smartphone Customers can text with us1 and keep the conversation going by texting INFO to 53721 Customers can chat with 'Nanci' (our chatbot) on gmfinancial.com to get answers to questions without having to call us

Contact your GM Financial rep for help using any of these digital tools.

1Mobile texting and data rates may apply.

View More Articles