Dealer Services
Addresses
Corporate
Customer Service
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US Dealer Operations
Commercial Lending
Phone
Email
CommercialLending@gmfinancial.com
Floorplan insurance inquiries: CommercialLendingIns@gmfinancial.com
Canadian Dealer Operations
Phone
Address
2001 Sheppard Ave. East,
Ste. 600
Toronto, Ontario M2J 4Z8
Commercial Vehicle Lending
Contract Package Addresses1
FedEx
Retail:
GM Financial
eDocs Program, Suite 2025
4054 Willow Lake Blvd.
Memphis, TN 38153
All Other Couriers
Retail:
GM Financial
eDocs Program, Suite 2025
4054 Willow Lake Blvd.
Memphis, TN 38118
Lease:
ACAR Leasing LTD
Suite 2025
4054 Willow Lake Blvd.
Memphis, TN 38153
Lease:
ACAR Leasing LTD.
Suite 2025
4054 Willow Lake Blvd.
Memphis, TN 38118
Customer Payments
Regular Mail
Retail:
GM Financial
P.O. Box 78143
Phoenix, AZ 85062
Overnight
Retail:
GM Financial
3137 East Elwood St
Suite 130
Phoenix, AZ 85034
Lease:
GM Financial Leasing
P.O. Box 78143
Phoenix, AZ 85062
Lease:
GM Financial Leasing
3137 East Elwood St
Suite 130
Phoenix, AZ 85034
Customer or Dealer Payoffs2
Regular Mail
Retail:
GM Financial
ATTN: Treasury Operations
P.O. Box 736313
Dallas, TX 75373-6313
Lease:
GM Financial Leasing
ATTN: Treasury Operations
P.O. Box 736314
Dallas, TX 75373-6314
CVL:
ATTN: Treasury Operations
GM Financial
P.O. Box 736317
Dallas, TX 75373
Insurance Repair:
ATTN: Treasury Operations
GM Financial
P.O. Box 736312
Dallas, TX 75373
Property Tax:
ATTN: Treasury Operations
GM Financial
P.O. Box 736310
Dallas, TX 75373
Overnight
Retail:
GM Financial
ATTN: Treasury Operations
3801 S. Collins St.
Arlington, TX 76014
Lease:
GM Financial Leasing
ATTN: Treasury Operations
3801 S. Collins St.
Arlington, TX 76014
Insurance Loss Payee
Retail:
GM Financial
P.O. Box 1617
Minneapolis, MN 55440
Lease:
Use "ACAR Leasing LTD" unless listed below
Insurance Service Center
P.O. Box 398045
Minneapolis, MN 55439
Alternate Registered Names
• Alabama: ACAR Leasing, Inc.
• Florida and Tennessee: ACAR Leasing LTD., Inc.
• Maryland: ACAR Leasing of Maryland
• Missouri: ACAR Leasing
• Nevada and Utah: ACAR Leasing Business Trust
• Pennsylvania: ACAR Leasing LTD. of Pennsylvania
Ancillary Product Refunds
Regular Mail
Retail and Lease:
GM Financial
ATTN: Treasury Operations
P.O. Box 736309
Dallas, TX 75373
Overnight
Retail and Lease:
GM Financial
ATTN: Treasury Operations
3801 S. Collins St.
Arlington, TX 76014
Arbitration Opt Out Address
Regular Mail and Overnight
Lease:
GM Financial
ATTN: Arbitration Opt Out
3801 S. Collins St.
Arlington, TX 76014
1All lien paperwork must be filed within the time frames required by the applicable federal or state law or within 30 days as stated in the dealer agreement, whichever is earlier. (The filing date is controlled by the dealership.)
2For ACH payoff options, contact your Rep to be set up. Once set up, both lease and retail ACH payoffs can be accessed and processed via GMF Connect.
Corporate Office
Phone
Address
Location:
801 Cherry Street, Ste. 3500
Fort Worth, TX 76102
Mailing Address:
801 Cherry Street, Ste. 3600
Fort Worth, TX 76102
GM Financial Investors
Suppliers
Address
Send Invoice:
Corporate and Remarketing:
Attn: Accounts Payable
P.O. Box 1690
Fort Worth, TX 76101-1690
Operations:
(Bankruptcy, Loss Mitigation and Collections)
Attn: Accounts Payable
P.0. Box 1630
Fort Worth, TX 76101-1592
Canadian Operations:
Attn: Accounts Payable
P.O. Box 1592
Fort Worth, TX 76101-1592
Email
Existing supplier:
Send Invoice:
Media Inquiries
Phone
Email
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Phone Support
Toll-Free Number
Lease-End Customer
Deaf or Hard of Hearing TDD/TTY Services
Fax
Servicemembers Civil Relief Act Customer
Mon-Thu: 7am-8pm | Fri: 7am-6pm | Sat: 9am-1pm (CT)