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Dealer Support | Contact Us | Contact Us | GM Financial

Dealer Login

GMF Connect

Log in to GMF Connect for your dealership's active financial application, monthly funding and performance, pricing and program info, dealer training and more.

DealerSource

Log in to DealerSource for tools to simplify your lease-end process and get access to thousands of quality, pre-owned GM vehicles.

US Dealer Operations

Commercial Lending

Phone
Toll Free:

Email

Canadian Dealer Operations

Phone
Phone:
Toll Free:
Fax:
Toll Free Fax:

Address

Commercial Vehicle Lending

Phone
Toll Free:
Fax:

Email
Dealer Support | Contact Us | Contact Us | GM Financial

 

Contract Package Addresses1

FedEx

Retail:
GM Financial
eDocs Program, Suite 2025
4054 Willow Lake Blvd.
Memphis, TN 38153

All Other Couriers

Retail:
GM Financial
eDocs Program, Suite 2025
4054 Willow Lake Blvd.
Memphis, TN 38118

Lease:
ACAR Leasing LTD
Suite 2025
4054 Willow Lake Blvd.
Memphis, TN 38153

Lease:
ACAR Leasing LTD.
Suite 2025
4054 Willow Lake Blvd.
Memphis, TN 38118

 

Customer Payments

Regular Mail

Retail:
GM Financial
P.O. Box 78143
Phoenix, AZ 85062

Overnight

Retail:
GM Financial
1820 E. Sky Harbor Circle South
Suite 150
Phoenix, AZ 85034

Lease:
GM Financial Leasing
P.O. Box 78143
Phoenix, AZ 85062

Lease:
GM Financial Leasing
1820 E. Sky Harbor Circle South
Suite 150
Memphis, TN 85034

 

Customer or Dealer Payoffs2

Regular Mail

Retail:
GM Financial
ATTN: Treasury Operations
P.O. Box 99605
Arlington, TX 76096

Overnight

Retail:
GM Financial
ATTN: Treasury Operations
3801 S. Collins St.
Arlington, TX 76014

Lease:
GM Financial Leasing
ATTN: Treasury Operations
P.O. Box 99606
Arlington, TX 76096

Lease:
GM Financial Leasing
ATTN: Treasury Operations
3801 S. Collins St.
Arlington, TX 76014

 

Insurance Loss Payee

Retail:
GM Financial
P.O. Box 1617
Minneapolis, MN 55440

Lease:
Use "ACAR Leasing LTD" unless listed below
Insurance Service Center
P.O. Box 398045
Minneapolis, MN 55439

 

Alternate Registered Names
• Alabama: ACAR Leasing, Inc.
• Florida and Tennessee: ACAR Leasing LTD., Inc.
• Maryland: ACAR Leasing of Maryland
• Missouri: ACAR Leasing
• Nevada and Utah: ACAR Leasing Business Trust
• Pennsylvania: ACAR Leasing LTD. of Pennsylvania

 

Ancillary Product Refunds

Regular Mail

Retail and Lease:
GM Financial
ATTN: Treasury Operations
P.O. Box 182974
Arlington, TX 76096

Overnight

Retail and Lease:
GM Financial
ATTN: Treasury Operations
3801 S. Collins St.
Arlington, TX 76014

 

Arbitration Opt Out Address

Regular Mail and Overnight

Lease:
GM Financial
ATTN: Arbitration Opt Out
3801 S. Collins St.
Arlington, TX 76014

 

 

1All lien paperwork must be filed within the time frames required by the applicable federal or state law or within 30 days as stated in the dealer agreement, whichever is earlier. (The filing date is controlled by the dealership.)
2For ACH payoff options, contact your Rep to be set up. Once set up, both lease and retail ACH payoffs can be accessed and processed via GMF Connect.

Dealer Support | Contact Us | Contact Us | GM Financial

Corporate Office

Phone
Phone:
Toll Free:

Address

GM Financial Investors

Phone
Phone:
Toll Free:

Email

Suppliers

Address

Send Invoice:

Corporate and Remarketing:

Attn: Accounts Payable
P.O. Box 1690
Fort Worth, TX 76101-1690

Operations:
(Bankruptcy, Loss Mitigation and Collections)

Attn: Accounts Payable
P.0. Box 1630
Fort Worth, TX 76101-1592

Canadian Operations:

Attn: Accounts Payable
P.O. Box 1592
Fort Worth, TX 76101-1592

Email

Media Inquiries

Phone
Phone:
Toll Free:

Email
Dealer Support | Contact Us | Contact Us | GM Financial

My Account


Log in to MyAccount to make payments, message with us in real time and more.

Text Messaging Support


General Inquiries
Lease-End Customers
*There is no charge from GM Financial, but message and data rates may apply.
Text Messaging Support Hours
Mon-Fri
6 a.m.–6 p.m. CT
Saturday
9 a.m.–1 p.m. CT
Sunday
Closed

Other Inquiries


Phone Support


Toll-Free Number
Lease-End Customer
Deaf or Hard of Hearing TDD/TTY Services
Servicemembers Civil Relief Act Customer

Hours 8-5pm M-Fri CT

Phone Support Hours
Mon-Fri
7 a.m. - 6 p.m. CT
Sat
9 a.m. - 1 p.m. CT
Sun
Closed
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